Pocket1. Policy Purpose
This AML/KYC Policy has been developed by Gembell Limited to comply with international standards on Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT), as well as Know Your Customer (KYC) requirements.
The Company maintains a zero-tolerance approach to money laundering, terrorist financing and any other illegal activities. All employees handling client data and financial operations undergo mandatory AML/KYC training.
2. Money Laundering Definition
Money laundering is the process of making illegally obtained funds appear legitimate. The process involves three stages:
Placement — introducing illegal funds into the financial system through deposits or purchase of financial instruments.
Layering — conducting a series of transactions to obscure the illegal origin of funds.
Integration — returning laundered funds into the legitimate economy with the appearance of a lawful income source.
Pocket Option does not permit use of its services for operations at any of the above stages.
3. Client Identification Procedure (KYC)
Before withdrawal of funds or upon reaching established transaction thresholds, each client is required to complete identity verification. The KYC procedure includes:
Identity verification: A color copy (photo or scan) of a valid government-issued ID document — passport, national ID card, or international driver's license. The document must be valid, clearly legible, and show all data without cropping.
Address confirmation: A document confirming residential address — utility bill, bank statement or official government correspondence — dated no more than 3 months prior to verification.
Payment method confirmation: In some cases, proof of ownership of the payment instrument used (bank card, e-wallet) may be required.
Enhanced due diligence: At the Company's discretion, information about the source of funds may be requested, especially for large transactions or unusual trading activity.
4. Transaction Monitoring
The Company continuously monitors transactions to identify suspicious activity. Indicators of suspicious transactions include:
— unusually large or frequent transactions inconsistent with the client's financial profile;
— multiple transfers between different payment methods without trading activity;
— deposits followed by immediate withdrawal without trading;
— transactions using multiple payment cards or accounts;
— transactions from high-risk jurisdictions.
Upon identifying suspicious activity, the Company may suspend the transaction, request additional documentation, or freeze the account pending investigation. If suspicions are confirmed, the Company is obligated to report to the relevant authorities.
5. Record Keeping
All KYC documents are stored in the Company's secure systems for a minimum of 5 years after the termination of the business relationship. Transaction records are maintained for a minimum of 7 years in accordance with AML legislation.
6. Client Obligations
By using the Pocket Option platform, the Client agrees to:
— provide only accurate and up-to-date information;
— notify the Company promptly of any changes to personal data;
— use only payment methods of which they are the legitimate owner;
— not use the platform for purposes contrary to this Policy or applicable law;
— cooperate with the Company's KYC procedures by providing requested documents.
7. Sanctions and Restricted Jurisdictions
The Company does not provide services to individuals and organizations subject to international sanctions (OFAC, EU, UN), or residents of jurisdictions where such services are prohibited. The Company uses automated systems for checking clients against sanctions lists, updated in real time.
8. Compliance Officer
The Company has appointed a Compliance Officer responsible for overseeing the implementation of this Policy, training employees, and liaising with regulatory authorities. For AML/KYC queries: compliance@pocketoption.com.